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MAINTENANCE & SUPPORT PACKAGES

Keep your fleet in optimum condition
Regular maintenance helps prevent downtime, extend equipment life and keep radios reliable, communicating when it matters most.

KEEP YOUR RADIO FLEET RELIABLE. SAFE. READY.

Annual on-site health checks
We test your equipment on-site for performance and peak reliability, to catch small issues and keep you in full service.

Detailed equipment condition reports
You'll receive full reports on the condition of your equipment, including grey faults, wear and tear recommendations and more.

Lifecycle planning & upgrade budgeting
We recommend upgrades to help you plan, optimise life cycles and budget for future upgrades with confidence.

Annual on-site health checks
Keep your fleet in optimum condition
Detailed equipment condition reports
Lifecycle planning & upgrade budgeting

Radio Maintenance

Ensure peace of mind for your repeater base station. Affordable maintenance & repair options.

Your digital two way radio equipment is extremely reliable, but like any modern technology, things can occasionally go wrong.

It’s not such an issue when a handset develops a fault – keeping a spare is a very common and affordable option while the faulty unit is away for repair.

But what do you do if a repeater base station isn’t working properly? A fault with this equipment will have a negative effect on all radio users on the system and a huge impact on your business:

  • Lost communication 
  • Dramatically reduced efficiency and productivity.  

This will inevitably cost your business money somewhere along the line. When a situation arises with your repeater base station, it needs resolving quickly and efficiently.

DCS 2 Way Radio Maintenance Operative

The solution

At DCS 2 Way Radio Ltd we have put together a competitive maintenance package to combat this potential issue, and would recommend it to all companies using a repeater base station.

This provides customers with the following benefits:

Pro-active benefits

  • Annual health check - a site visit by an experienced professional to test your repeater is operating to full specification
  • If a fault is found, a replacement is installed and the faulty unit taken away for repair
  • Minimal disruption to your business
  • Peace of mind that a solution is in place and a clear understanding of what will happen and when

If you need to call

  • 4-hour response time from initial telephone call (if on 24/7 cover)
  • Replacement repeater installed to reduce down-time to a minimum
  • Customer’s own repeater is covered for all parts and labour
  • Once repaired, customer’s repeater is re-installed

Options

Choose the Maintenance Plan that best suits your needs.

  1. 24/7 service, 365 days per annum
  2. Business hours service, Monday to Friday, 09.00am to 5.00pm

Contact the UK's Premier Two Way Radio Experts Today